Terms & Conditions

1. Agreement to terms

These Terms and Conditions govern your use of the True Peak Media website and our marketing services. By accessing our website, submitting an enquiry or entering into a service agreement with us, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

2. Services

True Peak Media provides digital marketing services for fencing contractors and related trades, including but not limited to paid social advertising, lead generation, landing page creation, campaign management and lead follow-up support. The specific scope, deliverables and fees for any engagement are set out in a separate proposal or service agreement.

3. Consultation enquiries

Submitting an enquiry through our website does not create a binding contract. We will review your details and contact you to discuss your needs. All information you provide must be accurate and complete.

4. SMS and communication consent

By providing your phone number, you represent that you are the owner or authorised user of the mobile account and consent to receive communications from True Peak Media, including service updates, appointment reminders and marketing messages where you have opted in.

• Opt-out: You can cancel SMS messages at any time by replying STOP. We will confirm your unsubscribe status and you will no longer receive SMS messages from us.
• Rejoining: To resume receiving messages, you may sign up again through the same channel.
• Help: Reply HELP for assistance or contact us directly at joe@truepeakmedia.co.uk.
• Carrier liability: Carriers are not liable for delayed or undelivered messages.
• Message and data rates: Standard message and data rates may apply. Message frequency varies based on interaction.

5. Intellectual property

All content on this website, including text, images, logos and design, is the property of True Peak Media or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written permission.

6. User conduct

You agree not to use our website or services for any unlawful, harmful or fraudulent purpose, including:

• Submitting false or misleading information.
• Attempting to gain unauthorised access to our systems.
• Using the service to distribute phishing, smishing or other deceptive content.
• Interfering with the proper working of the website.

7. Limitation of liability

To the fullest extent permitted by law, True Peak Media shall not be liable for any indirect, incidental, consequential or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the amount you have paid us in the twelve months preceding the claim.

We do not guarantee specific business results such as a fixed number of enquiries, quotes or signed contracts. Marketing outcomes depend on many factors outside our control, including market conditions, competition and client cooperation.

8. Third-party platforms

Our services may involve advertising and analytics platforms operated by third parties (such as Meta, Google or TikTok). Your use of those platforms is subject to their own terms and policies. We are not responsible for changes made by third parties that affect campaign performance.

9. Termination

Either party may terminate a service engagement in accordance with the terms of the applicable service agreement. We reserve the right to suspend or terminate access to our website for users who violate these Terms & Conditions.

10. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website or services after changes constitutes acceptance of the updated terms.

12. Contact us

If you have any questions about these Terms & Conditions, please contact us: