Privacy Policy

1. Introduction

True Peak Media (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, enquire about our services, or work with us as a client.

2. Information we collect

We may collect the following types of information:

• Contact details — name, email address, phone number and company name, provided through our consultation form or direct correspondence.
• Business information — details about your fencing company, service area, goals and project requirements.
• Usage data — pages visited, time spent on site, device and browser information, and referral sources, collected via cookies and analytics tools.
• Communication records — emails, messages and notes from calls or meetings.

3. How we use your information

We use your information to:

• Respond to enquiries and arrange consultations.
• Provide, manage and improve our marketing services.
• Communicate updates, reports and relevant service information.
• Analyse website performance and improve user experience.
• Comply with legal and regulatory obligations.

4. Legal basis for processing

We process personal data on the basis of your consent (for example, when you submit an enquiry), our legitimate interests in running and improving our business, or the necessity to perform a contract with you.

5. How we share your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our website, deliver services or process data on our behalf, such as advertising platforms, analytics providers and email tools. These providers are contractually required to keep your data secure and use it only for the agreed purpose.

6. Cookies and tracking

Our website uses cookies and similar technologies to understand how visitors use the site, improve functionality and support our marketing efforts. You can manage or disable cookies through your browser settings.

7. Data security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

8. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us using the details below.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: